They are our centre of gravity, our equilibrium. Our customers are at the heart of our organisation, so that the projects we carry out meet their expectations as closely as possible. And to guarantee that throughout the world they can always count on the same high standards and the same access to all our know-how. Listening to them, we are changing. There is more local proximity, fewer barriers, greater agility. Because to be the best company, we first of all have to be the best in the eyes of our customers.